OnBase upgrades No. 2: Why keeping your tech platforms current is business-critical

No matter what kind of business you run, keeping your enterprise information systems current is a must.

Even if digital transformation can’t happen all at once—after all, there’s still the day-to-day business to run—investing in up-to-date technology at regular intervals helps you gain and maintain a competitive edge.

Case in point: An HR department for a New Jersey organization had been storing paper records in an office space that cost $70 per square foot, adding up to nearly $40,000 a month for that purpose alone. Upgrading to a digital content management platform not only saved the company money, but also freed up that space for higher-value business needs.

In another instance, a labor union was storing critical records on microfiche, and retrieving them was a manually intensive effort. Digitization cut retrieval times from a day-long ordeal to a task that takes mere minutes.

On the product side, there are also myriad benefits to staying current. Running the most up-to-date version of any software ensures the best functionality, speed and information accessibility—which ultimately results in better service delivery and more-informed decisions.

But the most compelling business reason to keep current?

To guarantee data security.

Bolstering security with an upgrade

Your organization’s information is your most valuable asset, so when it comes to your enterprise information platform, security should be the No.1 priority.

After all, the average cost of a single data breach in the US is a staggering $7.91 million, after factoring loss of customers and costs associated with detecting, escalating and remediating a breach (fines, lawsuits, etc.), according to a study by the Ponemon Institute.

Keeping software updated to the latest version is one of the easiest ways to remain secure and compliant, and the regular practice of upgrading every few years is a business-critical strategy. We live in an age of ever-growing diversity in information types, formats, systems and devices. Not only that, regulations and sophistication of malicious technologies are simultaneously increasing.

Put all these factors together, and it’s clear: Organizations need the most current security capabilities as part of routine maintenance.

Of course, optimizing security for your technology platforms is much easier when security layers are built into the software, and best-in-class content services platforms are developed with security in mind, with features specifically designed to support security and compliance initiatives.

Upgrading as a business strategy

To continue evolving at the pace the market demands, just having the right content services platform isn’t enough. Organizations must continually improve business processes by implementing regular upgrades and periodically evaluating solutions against short- and long-term goals.

Updating and upgrading can:

  • Enable compliance and secure delivery of mobile solutions
  • Bridge integration gaps between existing and emerging systems and ensure strategies are tied to organizational goals
  • Support rapid application development to respond to evolving business needs

Our annual OnBase releases ensure it’s compatible with the latest and greatest changes the world has to offer. We work closely with other software vendors so we can receive advanced releases of their upcoming upgrades and make sure that OnBase is compatible with them.

Whether it’s a new operating system, browser or Office platform from Microsoft or someone else’s new browser version, or even a new database version, we want to make sure that our customers’ systems will be ready to work in any new environment.

In short, upgrading helps you keep up with the speed of computing changes.

For example, customers on the latest version of Hyland solutions are able to take advantage of the most optimized features and new functions—like the ability to replace outdated APIs with best-in-class versions, in addition to point-and-click configurability to replace the need for coding.

Staying current will allow you to make the most out of your technology investments, uncover new business opportunities and above all, ensure data security.

Want to know how Hyland’s extended services can help solve any and all of your upgrading dilemmas? Read the next blog in the series, How to upgrade successfully with staff augmentation next week.

And in case you missed it, check out the first installment, where we took a look at which upgrade path is right for you.

Taylor Joffrion

Taylor Joffrion

A graduate of Case Western Reserve University, Taylor Joffrion is a Product Marketing Specialist at Hyland.

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