Does your organization live in the Digital Dark Age?

Vint Cerf is widely known as one of the “fathers of the Internet.” Unfortunately, dear old dad is worried about his child.

“Old formats of documents may not be readable by the latest version of software because backwards compatibility is not always guaranteed. Over time, as we accumulate vast archives of digital content, we may not actually know what it is,” Cerf warns.

That’s why it’s imperative that your organization is using the latest versions of the systems you rely on every day. Especially important systems, like enterprise content management, which you use to integrate all those systems. These systems need to continuously evolve.

Otherwise, they fall behind.

And when your systems no longer communicate, information looks like this: @ dfa 3oang iu-14tu bgt#024nvra 890g5489.

The importance for users: Access to current information

What if you’re a CIO and your employees suddenly can’t access important customer information? Are customers going to continue to trust your organization? Is your CEO going to remember you saved a little money in the short-term, only to weaken the company in the long-term?

Whether customers are internal or external, these days, people assume you have instant access to information. If you don’t, you’re living in the Digital Dark Age.

After all, most of your customers have instant access to information right on their phones.

The importance for vendors: Staying current with new technology

That’s why it’s so important to choose a vendor that enhances its product on a regular basis. The world of business is increasingly electronic, so systems need to be able to communicate. If they can’t, you’re going to lose customers and fall behind the competition.

“Our lives, our memories, our most cherished family photographs increasingly exist as bits of information – on our hard drives or in ‘the cloud.’ But as technology moves on, they risk being lost in the wake of an accelerating digital revolution,” said Cerf.

It’s a warning call to keep your systems and information current with technology, or they’ll slip away into darkness. Forever.

Scoop Skupien

Scoop Skupien

Scoop Skupien is a former radio station mascot. These days, he's a senior content strategist at Hyland and the editor of this blog. An author with an MBA and two books in print, he’s been writing about tech for Hyland for a decade. His industry certifications include CDIA and ecmp.

2 Responses

  1. Do you possible have an assessment tool for discovering some of my current software’s current state of effectiveness, or lack there of, because I am a new start-up, and I simply can’t afford some of the great applications you offer at this point, and if I had an assessemt tool, I would be able to better evalualte and establish an upgrade or replace priority list. SaaS and PasS options are good stop gap options, but sooner or later you got to buy the cow so to speak.

  2. Great question. In fact, we built http://www.myonbaseplanner.com to help people understand what solutions are available, appreciate how they will deliver return on investment, and show decision makers how you can increase your organization’s efficiency and effectiveness. Does that help? Thanks!

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