Copy and paste: A tribute to OnBase Admins

The best technology is the kind you use all day long without thinking about it. Ever.

The internet, your cell phone, GPS. All technology that would blow away a kid living in the ‘80s that we now assume is at our fingertips.

Remember the Yellow Pages? … Anybody?

I used to work there, and we would try to lead customers to big “aha moments” by asking, “If your pipes burst in the middle of the night, are you going to turn on your TV to wait for a plumbing ad or open your Yellow Pages?”

That was in 1999. Cut to today, when that question is instantly hilarious for many reasons. I mean, I don’t even have a home phone anymore.

Larry Paste

Which leads to a social media meme I recently came across about Larry Tesler, the person who supposedly invented copy and paste functionality. Although it would be a much cooler story if his name were actually Larry Paste.

Stuff like that does happen. The wonderful woman who trained our dogs? Brandi Barker.

Larry’s story piqued my interest because, after all, technology breakthroughs usually take a team. After a quick read of his Wikipedia bio, I discovered Tesler did have at least one teammate, Tim Mott, who isn’t getting his day in the social media sunshine.

After all, without the meme, would anyone even know who Larry Tesler is? Besides people who speak in ones and zeros.

And, lest we forget, a great extent of U.S. technology starts, and continues with, tax dollars, research institutes, and corporate subsidies, as noted by Paul Buccheit. But we like to celebrate the individual who carries the ball across the goal line, so we’ll let Larry do his touchdown dance.

Or, I guess, let social media do it for him.

Making life easier, from behind the scenes

If you’re an OnBase Administrator, this might sound familiar. After all, people in your organization depend on you to make sure the important systems they rely on can communicate and share information – whether they know it or not. Maybe you’re the Tim Mott, empowering the Larry Teslers of the world.

With integrations making the information people need easily available, maybe the analysts are right. Maybe enterprise content management (ECM) is a dead term, perhaps because the functionality has become an important, but overlooked, part of our everyday lives.

Copy and paste. ECM. The internet. Cell phones. GPS.

Whatever we call it, or whatever it morphs into, as we expect more information to be readily available at all times, we’re going to depend on it more and more. Especially when dealing with customers. We’re almost beginning the third decade of the 21st century and indeed, there are jetpacks now.

People simply can’t tell customers they’ll call them back because they need to go look for information.

That’s where you come in. You make sure that information is right there at their fingertips.

We get it. No one says, “Thanks Larry” whenever he or she copies and pastes something. Nor do they think about the information platforms that serve up the information they need, whenever and wherever they need it.

But, when the newspaper commends your CEO, your marketing department wins a coveted award, or someone in sales closes a big deal, we know you were there supporting them. Every step of the way.

So if you’re an OnBase Admin, and you need a little time in the end zone to celebrate, come to CommunityLIVE, where we’ll cheer you on. Because we know you deserve it.

See you in Vegas!

Scoop Skupien

Scoop Skupien

Scoop Skupien is a senior content strategist for Hyland and is the editor of The OnBase Blog. An author with an MBA and two books in print, he enjoys writing about how technology helps organizations decrease their dependency on paper to optimize processes and better serve customers. His industry certifications include CDIA and ecmp.

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