The InsurTech revolution: A Facebook Live chat with Charlie Hanna and Mark Breading

InsurTech startups are demonstrating how the creative application of innovative technology can deliver products, services and the overall experience customers want. Agents and employees, as well, expect a modern way to access, share and work with information, and a complete view of their customers at any time.

Outdated and siloed legacy systems are unable to meet these demands, however. It’s forcing insurers to decide whether they want to take part in the disruption or be among the disrupted.

The digital (r)evolution

“The industry is evolving,” says Charlie Hanna, director of Hyland Insurance Solutions. “The way we do business needs to evolve as well. Sometimes, it isn’t as simple as going from paper-based processes to digitized workflows. It’s rethinking legacy systems. It’s creating a more fluid, digital experience for brokers and customers.”

This is a challenging adjustment for an industry typically comfortable with the status quo. The road ahead, for many, lies uncharted – and a little bit scary.

Hanna and Mark Breading, partner at Strategy Meets Action and known for his insights on the future of the insurance industry and innovative uses of technology, understand that. And they’re ready to help insurers start to chart that digital path.

Hanna and Breading will join forces to talk about the InsurTech revolution, as well as answer questions about trends in digital transformation and content services, in a Facebook Live session taking place Wednesday, February 14, at 11 a.m. EST.

Cara McFarlane

Cara McFarlane recently joined Hyland as the global portfolio manager for its insurance vertical. In her role, she is responsible for leading the software company’s strategic marketing strategy to effectively position OnBase as a leading enterprise information platform within the insurance market. Cara oversees all marketing initiatives to plan, execute and manage Hyland’s insurance marketing tactics including lead generation, tradeshow management and development of collateral. With more than 17 years’ experience in the software industry, Cara advises organizations on best practices to digitize processes and become more efficient.

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