Part II: Bringing the work to the worker (in government)

I caught up with Fran (again, don’t judge my video skills), who works in the IT department at a city in the western U.S. I wish I had chatted with her before adding the last post – she was all about offline ECM capabilities!

Off camera, Fran mentioned many, many more field workers that could benefit from offline capabilities. In particular, she serves the Parks and Recreation department, so the first two that came to mind were the people who make inspections, such as to playgrounds, as well as the tree trimmers.

Great stuff from the public sector, and thanks to Fran!

description=”Part II: Bringing the work to the worker (in government)”



Kaitlin McCready

Her title may say "Public Relations Specialist," but Kaitlin McCready's got her hand in the corporate Web site, social media, marketing writing and media relations, too. From Baldwin-Wallace College, she came to Hyland in March '08 with big ideas for PR and marketing, including this very blog. In her spare time, she enjoys being disappointed by Cleveland sports, spending time with family and friends, and being involved with the PRSA Cleveland chapter, especially the Young PRos committee. Check her out on Twitter (@kaitmccready) and LinkedIn (

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